• About working in retail.
  • About customer service and effective communication in the workplace.
  • About operating retail equipment.
  • Advising on and selling products and services.
  • How to stay healthy and safe in the workplace.
  • The skills employers value in young workers.
  • Operate retail equipment including a cash register
  • Visit a workplace or participate in a practical work placement.

This course is available at these Locations

Course Overview

You have

  • An interest in working in retail.

VET course

Certificate I in Retail Services

May lead to

  • Further study.
  • Work in retail or other areas of interest.