Enquiries and Complaints

We are committed to managing all complaints in a fair and timely manner.


To make a complaint about a Tasmanian Government School or Child and Family centre and for information about the complaints process, visit the complaints page.


If you have a general enquiry please telephone 1800 816 057 during business hours: 9.00 am to 5.00 pm Monday to Friday. Further contacts are available on the contacts page.

Reporting Concerns About Your Safety or the Safety of a Child or Young Person.

The Department is committed to safeguarding the rights of all children and young people to have an education, to be heard, and to be kept safe from harm.

If you have any concerns about your safety or the safety of a child or young person, you must report it immediately by contacting the Advice and Referral Line on 1800 000 123. If you or a child or young person is at immediate risk of harm, contact 000 for urgent police or medical help.