• The fundamentals of computer hardware and software
  • How to manage security
  • To build and maintain networks
  • The responsibilities of an IT professional.
  • Dissemble, assemble and maintain computers, including upgrading components
  • Install and troubleshoot operating systems
  • Configure computers and install printers to a network
  • Learn what is required when servicing the needs of customers.
  • Wants to develop the skills currently expected of those employed in this industry.

Locations

Course Overview

You have

  • Some computing background

Course

CISCO IT Essentials 5.0

May lead to

  • Roles as a network support technician, remote support technician, help desk technician, call centre technician, IT specialist or IT representative.