Key information

  • You are not alone, there is always someone ready to talk to you. 
  • The services on this page are free* to access and provide confidential support or advice. 
    • *some mobile carriers may charge a fee
  • Please always reach out when you need help or are worried about someone you know.  
  • In case of emergency, always ring Triple Zero (000

Content warning

The below information about support services may be distressing for some people. Please reach out to someone if you need help.  


In an emergency, where someone is in immediate danger, always call triple zero (000) 

Crisis support

  • Lifeline – access to 24 hour crisis support and suicide prevention services for anyone experiencing emotional distress with. 
    • Call – 13 11 14 or text or chat via the Lifeline website. 
  • Suicide Call Back Service – 24/7 phone and online counselling for people impacted by suicide. 
  • Kids Helpline – confidential 24/7 online and phone counselling service for young people aged 5 to 25 years. This service is free from mobiles as well.
  • Beyond Blue – mental health information and support available on the Beyond Blue website.
  • 13YARN – 24/7 national crisis support line for Aboriginal and Torres Strait Islander people who are feeling overwhelmed or having difficulty coping. 

Reporting concerns about the safety or wellbeing of a child 

If you have a concern about the safety or wellbeing of a child, contact the Strong Families Safe Kids Advice and Referral Line on 1800 000 123

Child Sexual Abuse 

Information for children and adults about child sexual abuse and how to report it can be found on the Tell Someone website.  

Commission of Inquiry into the Tasmanian Government’s Responses to Child Sexual Abuse in Institutional Settings 

The Keeping Children Safe website has been developed to keep the community informed about the Government’s response to the Commission of Inquiry report. 

Family and Sexual Violence  

Everyone has the right to be safe and live free from fear and violence. 

If home is not a safe place for you, reach out. Ask family, friends, neighbours or work colleagues for help or contact a specialist support service. 

  • Safe from Violence – the Safe from Violence website has a variety of information on specialist support services that are available to provide information and support to those impacted by family and sexual violence. 
  • Safe at Home – If you or someone you know is impacted by family violence, you can call the Safe at Home Family Violence Response and Referral Line 24 hour helpline.
  • Family Violence Counselling and Support Service | Department of Health – Statewide counselling and support service is available for children, young people and adults affected by family violence.

National Sexual Assault, Domestic and Family Violence support 

  • 1800 Respect – a national counselling service that can provide 24/7 support and information for anyone affected by sexual assault, or domestic or family violence. 
  • Knowmore – offers free legal advice for survivors of institutional child sexual abuse. 

Regional Sexual Assault support 

  • Sexual Assault Support Service – confidential support service for southern Tasmanian people of all ages who have been affected by any form of sexual violence.
  • Laurel House – sexual assault support service operating across the North and North-west of Tasmania. Providing 24/7 support hotline, free counselling, training and education.  

Mental Health and Wellbeing supports provided through schools   

Information and support provided through the Department for Education, Children and Young People can be found in the Mental Health and Wellbeing section of the website. 

Community services 

Find Help Tas is an online directory with over 900 services that support the health and wellbeing of Tasmanians and our communities. 

Some of the services listed include: 

  • Health 
  • Housing  
  • Aboriginal services 
  • Legal and financial 

Visit Find Help Tas for more information.  

More information

For more information on how we can help you, please visit the below sections of our website: