Key Information

  • Information and Resources for schools
  • A list of key documents for Principals and schools when approving requests

There are important steps to take before an External Support Provider can deliver direct one-on-one services to students at school sites.

The department has recently updated its Working with External Support Providers Procedure. Schools will be required to implement the updated Procedure from the beginning of Term 2, 2024. The relevant updated documents are available below.

Sometimes families or External Support Providers may ask Principals if an External Support Provider can deliver direct one-on-one services for a student on a school site, during school time.

Principals have the ultimate decision-making authority about who comes onto a school site. When Principals review a request like this, there are things they must consider. If they approve the request, Principals will contact the family and the External Support Provider.

Where an External Support Provider is delivering support and services under the National Disability Insurance Scheme (NDIS), the NDIS Providers in Schools Policy and Procedure (356 KB) should be followed.

Further information about providing NDIS services in schools can be found here: Providing NDIS services at school