This qualification provides the skills and knowledge needed for a variety of entry-level business services roles. In these roles, you will complete a range of basic procedural, clerical and administrative tasks. These tasks require communication, time management, self-management, and technology skills.
  • About the everyday tasks a junior employee can expect to do in business or administration 
  • Communication skills for the workplace
  • How to stay healthy and safe in the workplace
  • The skills employers value in young workers 
  • Manage a virtual office
  • Create and use a simple spreadsheet
  • Improve my word processing and keyboard skills
  • Visit a workplace or participate in a practical work placement 
Have an interest in working in business or administration and would like to learn how to perform basic administrative tasks.

Course Overview

You have

  • An interest in working in business or administration
  • A desire to improve computing and communication skills 

VET course

Certificate II in Workplace Skills

May lead to

  • Further study or employment in business, or other areas of interest