This qualification provides the foundational skills and knowledge needed to work in the tourism industry. With this qualification you may be able to complete further training, or work within a range of tourism and travel environments, such as:  

  • Travel agencies
  • Tour wholesalers
  • Tour operators
  • Attractions
  • Cultural and heritage sites
  • Small tourism businesses.

  • About the tourism industry including the possible jobs and pathways
  • How to stay safe and healthy in the workplace, including First Aid
  • How to interact with customers
  • How to show social and cultural sensitivity
  • The skills employers value in young workers
  • How to communicate and work with a range of people in the community.
  • Visit different types of tourist attractions and services.
  • Gather information about a tourist destination.
  • Create a file containing media releases about the tourism industry.
  • Undertake a practical work placement.
Has an interest in tourism and travel. 

Course Overview

You have

  • An interest in tourism.

VET course

Certificate II in Tourism

May lead to

  • Further study.
  • Work in tourism, travel or other areas of interest.