This qualification provides operational skills and knowledge for work within the hospitality industry. It provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.
- About the hospitality industry
- How to interact with customers
- Food and beverage service skills
- Coffee making skills
- How to stay safe and healthy in the workplace
- The skills employers value in young workers.
- Prepare and present coffee or non-alcoholic beverages
- Complete Responsible Service of Alcohol
- Use industry related equipment correctly
- Undertake a practical work placement.
Has an interest in working within the hospitality industry.
