Alerts and closures

Cyber incident – Mathspace online learning platform

Latest information- as at Wednesday 9 September 2026

The Department for Education, Children and Young People (DECYP) is aware of a data security incident reported by Mathspace, an online mathematics learning platform used in some Tasmanian schools.

According to Mathspace, the affected information may include:

• names
• usernames
• email addresses
• certain account information such as user type and account activity details.

Mathspace has advised that passwords, single sign-on (SSO) tokens and other authentication credentials were not exposed.

Based on the information provided to date, the risk to affected users is considered low. 

Further information and support

We will provide further information on this page if additional relevant details become available.

You can also follow updates at Mathspace Blog

If you need further support:

• The Australian Cyber Security Centre: www.cyber.gov.au – for information about data security.
• ReportCyber: https://www.cyber.gov.au/acsc/report – to report any cyber incidents to law enforcement
• Act Now Stay Secure: What are you risking online?​ | Act Now. Stay Secure – the Australian Government’s website which teaches simple ways to stay safe online
• If you want to make a complaint about the way that DECYP handled this data breach, you can contact the Tasmanian Ombudsman at ombudsman@ombudsman.tas.gov.au

Protecting your personal information

Please be vigilant and stay alert for any suspicious activity or attempted scams. 

Criminals use personal information from data breaches to trick victims into revealing further information that can be used to access your accounts elsewhere, including with financial institutions.

Some scammers may use this cyber incident as an opportunity to make unsolicited contact. The best way you can protect yourself is to remain vigilant and not respond to unusual contact or if you are asked to verify details.

The Department will never ask for your password or sensitive personal information via a phone call or email.

Protect your personal information from scams 

Scammers use emails, text messages, or phone calls to convince you they are genuine and get you to share personal information, such as your address, to confirm your identity.

Always verify a request for personal information with your school before providing any details. Refer to the safety commissioner’s tips for how your child can protect their personal identity online.

Do not click suspicious links and attachments – it is important you do not click links or download files unless you are confident they have been sent from a trusted and verified source.

Find more information about how you and your child can spot scams and suspicious links.

Limit sharing of personal information – especially if you or your child are contacted unexpectedly or asked to verify details.

The following practices are recommended to help keep your child safe when they are online:

• Discuss a plan with your child about how to address any cyber safety issues that may arise (make sure they know you will be supportive if they mention anything and that they will not get in trouble).
• Put computers in open spaces within your home
• Keep an eye on what your child is doing online (both in the home and on any mobile devices they have access to)
• Install software to limit their use and monitor/restrict the sites they visit
• Help your child to regularly update their privacy settings
• Teach your child how to create a strong password and have a routine for updating them

TasALERT App

The TasALERT App provides real-time information about emergencies in Tasmania. You can receive notifications to your device about incidents or warnings in your area.

Visit the TasALERT website to download the app or use the QR code.