This qualification will provide the basic skills and knowledge required to work in a hospitality venue.
With this qualification, you may work in various hospitality settings, such as:
- Restaurants
- Hotels
- Motels
- Catering operations
- Clubs
- Pubs
- Cafés
- Coffee shops.
- About time management
- How to be safe in the workplace
- How to provide customer information and assistance
- How to work effectively with others
- How to prepare and serve a range of different beverages.
- Participate in practical lessons to prepare and serve espresso coffee
- Prepare and serve alcoholic and non-alcoholic beverages
- Develop your customer service and teamwork skills through theory and hands-on activities
- Prepare and assist with school events.
Has an interest in the hospitality industry.